At Empower, we pride ourselves on delivering total customer satisfaction with the best client services in the industry.

You will experience our distinct commitment to your success with year-round internal technical training, devoted professional implementation and customer support teams, and of course our configurable and intuitive software applications.

Unlike many solution providers, we don’t outsource support. Our team is comprised of a full-time staff who are based at Empower’s company headquarters in Orlando, Florida. These individuals bring their enthusiasm for problem solving and service expertise to assisting our clients each day.

 

Expert Technical Support

It all starts with a real person answering your call – no endless menus and prompts. Support services are also individually tailored, with a dedicated representative assigned to each client. This accessibility and familiarity ensures that issues specific to your systems are addressed as quickly as possible, which is evident in our statistics.


Seconds

is the average time it takes to speak with a live representative

of Support Calls

are resolved the same day